Qatar Post & Honeywell - Driving Smarter, Faster, Reliable Deliveries Across Qatar

This video showcases the transformative journey of Qatar Post in partnership with Honeywell, highlighting how cutting-edge mobility solutions have revolutionized postal operations across the country. With over 900 employees and a fleet of 260+ vehicles, Qatar Post faced challenges in delivery tracking, proof of delivery, and operational efficiency. The deployment of Honeywell’s rugged handheld devices and smart mobility systems enabled a seamless shift to a paperless environment, boosting delivery speed by 45%, improving analytics, and enhancing customer satisfaction.

Through interviews with Hamid Sadiq, Chief Information and Digital Officer, and Amer Abdulhadi Almarri, Operations Supervisor, the video captures the essence of Qatar Post’s digital transformation. It features real-time scanning, GPS-enabled routing, NFC payment acceptance, and automated workflows that empower drivers and operational staff alike.
The video also reflects the collaborative effort between Honeywell and Qatar Post’s IT and operations teams, including extensive training sessions in multiple languages, strategic rollout planning, and feedback-driven improvements.

This case study is a testament to how technology and collaboration can reshape legacy systems into agile, customer-centric operations. It’s not just a story of devices—it’s a story of transformation, resilience, and innovation.